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Would anyone consider themselves a computer wiz?

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Ev

Ev
Franchise Player
Franchise Player
I have a problem with my laptop and I would like to refrain from bringing it to a repair shop.

I was browsing a site and clicked on somebody's link. It said that is was harmful (Trojan) and then by accident I clicked allow Facepalm. Then my computer automatically rebooted.

Now every time I boot up the computer, it gets to the welcome screen and automatically shuts down. First it gives me a screen like this (not my exact error message):

Would anyone consider themselves a computer wiz? Windows-7-bsod

Any ideas? I am currently running an sfc/scannow in the command prompt to see if that can fix the issue.

LeCaptain

LeCaptain
All-Star
All-Star
Yep, that's what you call the famous blue screen Would anyone consider themselves a computer wiz? 54934

What happened is a virus screwed one of the drivers your computer is using or screwed the registry or whatever (lots of possibilities)

check this

http://www.0x0000008e.com/

That's what you would do for an error like your printscreen.

You just have to get the right error code, look closely and remember it before it shuts down ( I know, the screen disappears pretty fast...)

Ev

Ev
Franchise Player
Franchise Player
Thanks for the site. This is the error I just got:

*** STOP: 0x0000000BE (0xFFFFF880014DBE25, 0x0C8000000573b121, 0xFFFFFF88003122960, 0x000000000000000A)

*** iastor.sys - Address FFFFF88001-7E783 base at FFFFF8800102C000, DateStamp 4ad4c3dc

hemlock

hemlock
All-Star
All-Star
Your first problem is Dell. I know, I have a Dell lappy and I am stuck using Cussing Vista on it because Dell doesn't provide working drivers to run Windows 7 or even XP on my lappy.

The problem you're having could easily be solved by formatting I would think.

Ev

Ev
Franchise Player
Franchise Player
I've been using Windows 7 on it for a long while now. Dell Inspiron 15. This just happened today after I clicked a link Sad

hemlock

hemlock
All-Star
All-Star
Mine's about 4 years old now I suppose. Like I said a format would almost certainly fix your problem. It may not be the most desirable option, but you wouldn't have to take it to a tech who charges you to fix it.

Ev

Ev
Franchise Player
Franchise Player
Ok, so what do you mean by "formatting" exactly?

spader

spader
All-Star
All-Star
He means wiping your HD. Have you tried the software from www.0x0000008e.com/ yet?

Ev

Ev
Franchise Player
Franchise Player
I am trying, but every time I try to access "Safe Mode with Networking" it crashes and gives me the blue screen again. I can only seem to access the normal Safe Mode.

I wouldn't be opposed to wiping the HD. I don't really have any important files or programs on my computer other than Office.

Ev

Ev
Franchise Player
Franchise Player
I'm gonna try to install the software via USB stick.

spader

spader
All-Star
All-Star
Good luck. Let us know how it goes.

hemlock

hemlock
All-Star
All-Star
Big Ev wrote:I am trying, but every time I try to access "Safe Mode with Networking" it crashes and gives me the blue screen again. I can only seem to access the normal Safe Mode.

I wouldn't be opposed to wiping the HD. I don't really have any important files or programs on my computer other than Office.

If you haven't done it in awhile, you might as well. You should do it every so often just to get rid of the clutter that collects. I wouldn't be surprised to see the performance of your lappy increase afterwards. Just make certain you've got all the discs that Dell provided to restore everything. It's a pain to have to find those files on Dell's site after the fact.

If saving data isn't an issue, that's what I'd do.

Cap'n Clutch

Cap'n Clutch
Co-Founder
Co-Founder
I have a Dell laptop and it's running on XP thankfully.

My problem, however, is that it often tells me I'm running out of Virtual memory despite seemingly having only 1 or 2 applications open.

Clearly there's crap running in the back ground that's eating up virtual memory but how do I figure this out? I have an anti-virus program from Bell running and other than that it's usually just a web browser and maybe a word document.

wprager

wprager
Administrator
Administrator
Next time around make a separate data partition and keep all your data (My Documents, My Pictures, etc., plus any other folder for any applications you can think of, like your browser profile that keeps your bookmarks, saved passwords and so on, your e-mail address book and cached mail, pretty much everything) there. Keep only the OS and any installed programs on C: the rest on D: (D for data Wink ) Any programs you download and install, keep the download file on D as well.

And don't click any links Smile


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Hey, I don't have all the answers. In life, to be honest, I've failed as much as I have succeeded. But I love my wife. I love my life. And I wish you my kind of success.
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Cap'n Clutch

Cap'n Clutch
Co-Founder
Co-Founder
wprager wrote:Next time around make a separate data partition and keep all your data (My Documents, My Pictures, etc., plus any other folder for any applications you can think of, like your browser profile that keeps your bookmarks, saved passwords and so on, your e-mail address book and cached mail, pretty much everything) there. Keep only the OS and any installed programs on C: the rest on D: (D for data Wink ) Any programs you download and install, keep the download file on D as well.

And don't click any links Smile

Was that for Big Ev or for me?

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