the CTRL keys on my lap top stopped working.

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    Flo The Action
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    the CTRL keys on my lap top stopped working.

    Post by Flo The Action on Wed Jul 06, 2011 5:36 am

    so many of you are computer savy maybe one of you can help me. I bought this samsung notebook a few months ago and when i bought it the CTRL keys werenèt working I took it back to the shop and the guys just changed the keyboard settings and they worked. Both CTRL keys aren't working again. don't know how, don't know why. can anyone help me out here? take me thru some steps????
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    Re: the CTRL keys on my lap top stopped working.

    Post by Number Twenty Nine on Wed Jul 06, 2011 6:25 am

    "werenèt"

    looks like your keyboard or language setting is set to something other than US/English

    I used MAC. I can't remember off the top of my head how to change it. I'll look when I get to work - o n my work computer.
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    Re: the CTRL keys on my lap top stopped working.

    Post by wprager on Wed Jul 06, 2011 6:38 am

    That looks more like a bilingual (or french) keyboard setting than non-working control keys. How are they not working? Like pressing them makes no difference? Have you tried re-starting Windows?


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    Re: the CTRL keys on my lap top stopped working.

    Post by wprager on Wed Jul 06, 2011 6:43 am

    If that, alone, doesn't work, you might have to re-install the driver for the keyboard. There's instructions for that in one of the replies here:
    http://forums.cnet.com/7723-6122_102-279865.html


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    Flo The Action
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    Re: the CTRL keys on my lap top stopped working.

    Post by Flo The Action on Wed Jul 06, 2011 8:06 am

    it's set to US on the language and I have tried restarting it.
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    Re: the CTRL keys on my lap top stopped working.

    Post by Number Twenty Nine on Wed Jul 06, 2011 8:13 am

    control panel
    region and language
    location - United States
    keyboards and languages - change keyboards -
    delete all other languages except US
    keyboard US
    ok

    restart
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    Flo The Action
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    Re: the CTRL keys on my lap top stopped working.

    Post by Flo The Action on Wed Jul 06, 2011 8:31 am

    Number Twenty Nine wrote:control panel
    region and language
    location - United States
    keyboards and languages - change keyboards -
    delete all other languages except US
    keyboard US
    ok

    restart
    I hoped and prayed and tried it and nothing changed. both my CTRL keys aren't working. I'm sorry i'm not KL cuz i'd bring it back to the store and carefuly place it thru their window.
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    Re: the CTRL keys on my lap top stopped working.

    Post by The Silfer Server on Wed Jul 06, 2011 11:52 am

    I'm just a computer layman here, the "è" problem happens to my father, and the way I fix it is by pressing Ctrl + Shift. If the 'è' is happening everytime you press apostrophe, then this could very well be the problem.
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    Re: the CTRL keys on my lap top stopped working.

    Post by Number Twenty Nine on Wed Jul 06, 2011 11:57 am

    before you destroy it, create another new user account, log in and try that.
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    Re: the CTRL keys on my lap top stopped working.

    Post by wprager on Wed Jul 06, 2011 12:34 pm

    Have you tried re-installing the drivers? From the link I posted:

    01. Go to Settings ---> Control Panel ---> Performance ---> System.

    02. In the System dialog box, choose Hardware.

    03. Go into Device Manager.

    04. Find Keyboard in the list.

    05. Click on Properties.

    05. Disable the Keyboard.


    Now you must restart your computer. When it starts up again, it will automatically recognise your keyboard as a 'new' device and re-apply the drivers from your XP operating system, as they were before you got them messed up.

    It will again ask you to restart. Click yes. When your computer starts up again, it will magically restore whatever keys that got stuck, or wouldn't work. Tada!


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