Are they crooks or grossly incompetent?

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    wprager
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    Are they crooks or grossly incompetent?

    Post by wprager on Fri May 04, 2012 6:35 pm

    A couple of weeks ago my wife ordered two large pizzas from Willy's here in Morgan's Grant, and I picked them up on the way home from work. The bill was over $46, this is for one peperoni and one plain cheese. What?!? I can get a shwarma meal that'll feed our family of six with a few lunches left over for less than that. When I asked the cashier about it, whether there were any specials or what-not, she said I'd probably save $10 if I had ordered the twin special, but you have to specifically ask for it when you order. Didn't like the answer but what can you do?

    Today she wanted to order pizza again, nearly the same order. Of course given what happened last time she specifically asked for "twin special" -- repeated it three times. I come in to pick it up and it's $46+change again! So I question it again and say that she ordered a twin special, so what gives? So this time the girl say I'm right and she'll figure it out. So she taps some numbers into the calculators, then says it'll be $38.09 (not quite $10 less but over $8). She then crosses out the $46.22 on the original bill stapled to the box and writes in $38.09 in red pen. I stick in my chip card and enter my PIN, pick up the pizza and drive home.

    As I'm driving down the street I glance at the receipt from the chip reader machine still in my hand and it says $46.22! What the hell??!

    Now I start remembering how when the girl was crossing things out and writing in the new number an older guy (looked like the owner) came up behind her and was questioning what she was doing. She briefly explained that I had ordered twins and was not being charge the correct amount, and his face kind of went sour. I wasn't sure if he was thinking "Crap, that's not good for customer relation" or "Crap, I'm losing $8!"

    I remember many years ago noticing how I had two charges on the same day from a Milano's pizza. I got them to reverse the charge but for months after that I was meticulously monitoring my monthly statements. Didn't happen again so I eventually stopped checking. Maybe I should start again.


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    Re: Are they crooks or grossly incompetent?

    Post by Hoff-Machine on Fri May 04, 2012 6:38 pm

    Willy's.....is......terrible. Your first mistake was getting pizza that tastes awful. and second, you should drive back and get them to correct such a mistake. They are 100% crooks
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    Re: Are they crooks or grossly incompetent?

    Post by PTFlea on Fri May 04, 2012 6:38 pm

    I would never EVER order from there again. Mistake or not, what the hell?
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    Re: Are they crooks or grossly incompetent?

    Post by wprager on Fri May 04, 2012 6:50 pm

    Michallica wrote:Willy's.....is......terrible. Your first mistake was getting pizza that tastes awful. and second, you should drive back and get them to correct such a mistake. They are 100% crooks

    Oh, I will go back; I still have the bill and the correction. But I like Willy's. If you get it on thin crust and light on the sauce they are quite good. And they are really close.


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    Re: Are they crooks or grossly incompetent?

    Post by wprager on Fri May 04, 2012 6:52 pm

    I had another run-in with 1-for-1 about a year ago. Similarly they did not apply the special. I thought when I ordered two pizzas they automatically give you the twin deal, and they didn't. He stuck to his guns saying how you have to specifically ask for the special. He was quite rude about it and I haven't been back since.


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    Re: Are they crooks or grossly incompetent?

    Post by SeawaySensFan on Fri May 04, 2012 7:33 pm

    Pizzerias are pretty well all fronts for money laundering and such.

    My vote: crooks.
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    Re: Are they crooks or grossly incompetent?

    Post by Riprock on Fri May 04, 2012 7:36 pm

    Gabriel's all the way.
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    Re: Are they crooks or grossly incompetent?

    Post by Ev on Sat May 05, 2012 12:04 pm

    there is no great pizza in this city...but Willy's is my personal fav.
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    Re: Are they crooks or grossly incompetent?

    Post by shabbs on Sat May 05, 2012 12:44 pm

    Riprock wrote:Gabriel's all the way.
    This.
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    Re: Are they crooks or grossly incompetent?

    Post by shabbs on Sat May 05, 2012 12:55 pm

    And two large pizza's for $46 is nothing short of a total ass raping with no lube.
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    Re: Are they crooks or grossly incompetent?

    Post by Ev on Sat May 05, 2012 12:59 pm

    Your total should have been $41.19 based on their menu.

    Gabriel's would have been $37.57.

    -----

    The problem with Ottawa pizza is that mostly all of them are Lebanese. I think that's just wrong. It's pizza, not shawarma.
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    Re: Are they crooks or grossly incompetent?

    Post by sens4win on Sat May 05, 2012 1:08 pm

    Pizza hut
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    Re: Are they crooks or grossly incompetent?

    Post by wprager on Sat May 05, 2012 1:32 pm

    Big Ev wrote:Your total should have been $41.19 based on their menu.

    Gabriel's would have been $37.57.

    -----

    The problem with Ottawa pizza is that mostly all of them are Lebanese. I think that's just wrong. It's pizza, not shawarma.

    Add in two dipping sauces. And did you add taxes?


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    Re: Are they crooks or grossly incompetent?

    Post by wprager on Sat May 05, 2012 1:37 pm

    sens4win wrote:Pizza hut

    The kids' favorite is Pizza Pizza, but I guess they're partial to cardboard. I like Pizza Hut but sometimes fine their crust a bit oily. I like lots of cheese so that's why I enjoy Willy's (which is not to be confused with Wiley's). I used to like Milano's but that was before we had kids and our selection was narrowed down to cheese or pepperoni (they are only now starting to branch out to the point where I can get a combination and and won't be the only one eating it).

    Shabbs, what do you know about Gabriel's? They've expanded and not every location is the same. Kids were fed it at school (thursday = pizza days) for a few years and grew to dislike it. I was never a big fan, to tell you the truth.

    Place Teveres in Dorval (suburb of Montreal) always brings back fond memories. Luna's Pizza (also in Dorval) was a small one not far from our second apartment. Best ever "combination" (we called it All Dressed in Montreal) I ever tasted in my life.

    I'm getting really hungry.


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    Re: Are they crooks or grossly incompetent?

    Post by Ev on Sat May 05, 2012 1:40 pm

    wprager wrote:
    Big Ev wrote:Your total should have been $41.19 based on their menu.

    Gabriel's would have been $37.57.

    -----

    The problem with Ottawa pizza is that mostly all of them are Lebanese. I think that's just wrong. It's pizza, not shawarma.

    Add in two dipping sauces. And did you add taxes?

    Yeah I added tax.

    But now with two dips:

    Two pizzas: $36.45

    Two dips: $1.70

    Tax: $4.97

    Total: $43.12

    that's without any special or whatnot, according to their online menu: http://willyspizza.ca/menus/pizza-wings/

    I remember they have ripped my family off before when ordering, though. Sometimes overcharge. Delivery is worse, because they charge you an extra fee...then you don't know what to tip.

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